Policies
Shipping & Pickup
Last updated: September 2026.
Memorial and fundraiser shirts
Shirts are printed in one batch after a campaign's order deadline. Each shirt page shows its deadline and when shirts are expected to be ready.
- Local pickup is free. We'll email you when your order is ready, with the pickup location and times. If someone else is picking up for you, they should give your name and order number.
- Shipping (when offered) is to US addresses only, at the price shown on the shirt page and in your order summary. We'll email you when your order ships.
Custom orders
Custom pieces are made to order. We'll give you a timeline, and for personalized items a digital proof, before production begins. Shipping or local pickup/delivery in the Sylvania, Ohio area is arranged with your quote.
Damaged or missing orders
If your order arrives damaged or doesn't arrive, email hello@mazeink.com within 7 days with your order number (and photos if damaged), and we'll make it right.